Program design, including data analysis, model program development, evaluation methodology, and employee and supervisor training Employee sensing; information gained through interviews with management and employees, focus groups and surveys
Health risk appraisals
Wellness newsletter, electronic or paper
Occupational Health and Safety
Program design
Efficiency audit
Core safety services
Behavioral safety
Employee training
Ergonomics
Links: Workplace Safety
Aging Workforce
Impact assessment
Targeted health promotion
Vocational counseling
Financial planning
Independent living
Communication and training strategies for older workers
Links: Aging Workforce
Leadership and Supervision
Core skills development, including problem-solving, team building, planning, delegating, communicating, and self-managing; programs designed especially for new supervisors
Vital workforce design, which encompasses role definition, hiring of team members, orienting new employees, job training, and stress management
Employee performance management, which covers setting goals, supporting and motivating employees, observing work practices and giving feedback, conducting performance appraisals, delivering tough messages, and addressing performance problems
Program Development, Cost Management and Training in Workers' Compensation
Workers' compensation gap analysis
Return-to-work program design and implementation
Audits that assist clients in retrieving dollars from excess payments on the medical portion of workers' compensation claims
Integrated Disability and Absence Management
Program design
Vendor selection
Benchmarking
Absence management metrics (corporate and individual levels)
